Privacy Policy

As KLASFX (“Company”), we are committed to ensuring the confidentiality of customer information obtained or stored with our customer-oriented service philosophy and legal obligations within the framework of the following basic rules.

 

Collection of Personal Information

Information that is mandatory to carry out customer transactions and required for the services provided is received and stored.

All customer information is kept in a secure database and only authorized senior personnel can access this information. This information may be information that customers will submit to the Company, or it may be information such as technical information, browser, operating system, visit sources, visiting hours, forwarding addresses that they will automatically leave to the system during their visit to the Company’s website and platforms.

Cookies on the customer’s computer in order to collect information about how the customer uses the Company website is also included in the Company’s information collection procedure . The application of these information collection methods aims to ensure customer security. All information collected by the company is shared only with company employees who are responsible for verifying customer accounts, and the sole reason for this verification is to maintain the privacy and security of the customer. These Cookies used by the Company contain neither personal nor account nor password information of visitors.

The Company may share usage information of website visitors with corporate advertising companies for the purpose of leading internet advertisements on this and other sites. For this purpose, the resolution tag can also be used to draw customers’ attention to the pages visited by customers. These resolution tags, which are used based on information collected by advertising companies, cannot be identified based on personal information.

The Company may use third party software or services to analyze and track usage and statistical volumes of information, including page requests, form requests, and success methods, to manage and improve the website. These cookies do not contain any personally identifying information.

 

Use of Personal Information

By engaging in voluntary transactions with the Company’s products and services, customers consent to the use of some or all of the information they provide to the Company regarding their accounts, in their Company accounts and transactions related to these accounts, in order to provide a quality and secure service to the customer. In this context, the Company verifies the information it collects from its customers, their identities and contact information, creates and promotes their commercial accounts with this information, creates an account number and security password, maintains account mobility, communicates with customers about their accounts, improves the service offered by the Company, familiarize yourself with research experiences, inform customers about additional products, services and promotions that may be of interest to customers , when opening an account, date of birth, education, employment, etc. can use it to evaluate demographic information and determine customers’ business experience, approximate annual income, and approximate net worth.

Customers agree that they are willing to share their personal information with the Company. The purpose of collecting this information is to meet the “Know Your Customer” standard and ensure the security of the customer in his transactions. Customers are obliged to provide the Company with true, current and accurate information about their identities. They must declare that they will not engage in fraudulent or fraudulent behavior or behavior, will not impersonate another person, or will not aim to imitate or represent another person.

The company undertakes to constantly update its information protection policy in order to ensure that the confidential information of its customers is constantly kept secure.

 

Our Participants and Partners

Customer information with participants if it is necessary to provide the service or product requested by the customer or to provide customers with the opportunity to participate in the services or products offered by our participants . The company may form partnerships and alliances, including a combined marketing agreement, with other companies that provide high-quality products and services that can be valuable to its customers. This allows customers to better understand the most suitable and useful offers.

Information in accordance with the Personal Data Protection Law No. 6698 As KLASFX (“ Company ”), we attach importance to your security and the protection of your fundamental rights and freedoms. In this context , we would like to inform you about the Personal Data Protection Law No. 6698 (” Law “), which covers the protection of your personal data.

Our company has the title of “Data Controller” for the relevant persons within the framework of the activities it carries out in accordance with Article 10 of the Law. Our company is an intermediary institution authorized by the Capital Markets Board to perform the investment services and activities listed in the Capital Markets Law No. 6362.

The confidentiality of our customers’ personal data is essential. However, in accordance with the Law, personal data can only be transferred to institutions and organizations that are expressly authorized by law, through the methods specified in the relevant laws, unless our Customers have written permission in this regard. Personal data of our customers are collected verbally, electronically and/or in writing through channels such as the Head Office, Branches, website and call center, in accordance with the Law No. 5549 on the Prevention of Laundering Proceeds of Crime, the Law on the Prevention of Money Laundering No. 4208 and the provisions of the relevant legislation. It is collected by the method.

You, our Dear Customers, can apply to our Company in accordance with Article 11 of the Law and obtain the personal data about you;

a) learning whether it has been processed or not.

b) If it has been processed, to request information about it.

c) learning the purpose of processing and whether they are used for their intended purpose.

d) knowing the third parties to whom it is transferred domestically or abroad.

e) Request correction if it has been processed incompletely or incorrectly.

f) Requesting its deletion/destruction within the framework of the conditions stipulated in Article 7 of the Law.

g) to request that the transactions carried out in accordance with paragraphs (d) and (e) above be notified to third parties to whom personal data has been transferred.

h) To object to the emergence of a result against oneself by analyzing the processed data exclusively with automatic systems.

i) To request compensation for the damage in case of damage due to illegal processing of personal data, the rights.

You can contact us at any time to exercise your rights pursuant to Article 11 of the Law regarding your personal data.

 

Non-Participating Third Parties

Unless under legal obligation, customer information is not shared with any third party or institution without their consent. All precautions to be taken to protect the security, privacy and confidentiality of customers are at the highest level.

Takes all available measures to ensure the confidentiality of its customers’ personal information and to implement information protection procedures designed for customer privacy.

The Company will never disclose the personal and confidential information of its customers to a third party without their customers’ express and written consent, except in special cases requiring legal obligation or when verification studies are required regarding the customer’s identity in order to protect the customer’s account and secure their personal information.

Customer information may be disclosed within the framework of legal regulations if requested by the regulatory bodies, judicial and enforcement authorities to which the Company is subject.

In addition, mutual confidentiality is stated in the agreements made with third parties for the execution of some of the Company’s business.

 

Messages

May contact its customers from time to time by phone or e-mail in order to offer information about financial transactions, provide information or inform them about current promotions . Customers confirm that they are willing to be contacted in this way by the terms and conditions they approved when becoming a member of the Company. If our customers, who do not want to be contacted in this way, want to unsubscribe from our daily e-mail list at any time, they can easily unsubscribe from the e-bulletin membership with a single click by clicking on the “Please click to unsubscribe from our e- bulletin list” link at the bottom of the e-mails we send.

Messages may only be used for review and storage by Company officials in order to provide better customer satisfaction and a more efficient transaction infrastructure. These messages are never shared with unauthorized persons outside the institution.

 

Changes to Privacy Policy

The Company may make updates to this Privacy Policy from time to time due to current needs, customer satisfaction and legal reasons. If the Privacy Policy changes, the changed Privacy Policy will be immediately published on the Company website and an announcement will be made on the Company website explaining information about such changes. The Company provides customers with all necessary support regarding what information is stored and used using the Company website.

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