User Deletion

User Data Policy for KlasFX

At KlasFX, we are committed to protecting your privacy and ensuring that your personal data is handled in compliance with applicable laws and regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This User Data Policy outlines our practices regarding the collection, use, and deletion of user data within our application.

1. Data Collection
We collect and use the following types of user data to provide and improve our services:
  •   – Account Information: When you create an account, we collect personal data such as your name, email address, phone number, and any other information you provide during registration.
  •   – Usage Data: We automatically collect data about how you interact with our application, including app usage frequency, feature usage, and device information.
  •   – Transaction Data: We collect details about transactions you make within the application, including trade history, order details, and any relevant financial data.
 
2. Purpose of Data Collection
The information we collect is used for the following purposes:
  •   – To create and manage your account.
  •   – To provide customer support and respond to your inquiries.
  •   – To improve our application and services, including enhancing user experience.
  •   – To communicate with you regarding updates, promotions, and relevant news.
  •   – To comply with legal obligations and prevent fraudulent activity.
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3. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. Once your data is no longer needed, we will securely delete or anonymize it.
 
4. User Rights and Data Deletion
As a user, you have the following rights regarding your personal data:
  •   – Access: You can request access to the personal data we hold about you.
  •   – Correction: You can request that we correct any inaccuracies in your personal data.
  •   – Deletion: You can request the deletion of your personal data at any time by navigating to the settings section within the app or by contacting our  support team at support@klasfx.com. Upon receipt of your request, we will verify your identity and process the deletion of your data in accordance with our data retention policy.
Data Deletion Link: For your convenience, you can initiate a request for data deletion by using the following link:  https://klasfx.com/contact/.
 
5. Sharing of Data
We do not sell, trade, or otherwise transfer your personal data to third parties without your consent, except in the following cases:
  •   – We may share your information with trusted third-party service providers who assist us in operating our application, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
  •   – We may be required to disclose your information in response to legal requests by public authorities, including to meet national security or law enforcement requirements.
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6. Security Measures
We implement a variety of security measures to maintain the safety of your personal data. These include:
  •   – Encryption of sensitive data when transmitted over the internet.
  •   – Restricted access to personal data to authorized personnel only.
  •   – Regular security audits and updates to our systems.
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7. Changes to This Policy
We may update our User Data Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “effective date” at the top of this policy. You are advised to review this policy periodically for any changes.

8. Contact Us
If you have any questions about this User Data Policy, please contact us at: support@klasfx.com. 
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Faq’s

Frequently Asked Questions

  • 01

    How do I open an account with KlasFx?

    How do I open an account with KlasFx?     To open an account with KlasFX, visit their website, complete the registration process by providing…

    How do I open an account with KlasFx?     To open an account with KlasFX, visit their website, complete the registration process by providing…

  • 02

    I forgot my username or password. How do I retrieve them?

    I forgot my username or password. How do I retrieve them?   To retrieve your username or password with KlasFX, on our website look for…

    I forgot my username or password. How do I retrieve them?   To retrieve your username or password with KlasFX, on our website look for…

  • 03

    Why do I need to verify my debit card?

    Why do I need to verify my debit card?   Verifying your debit card with KlasFX or any other financial institution is a security measure…

    Why do I need to verify my debit card?   Verifying your debit card with KlasFX or any other financial institution is a security measure…

  • 04

    How can I verify my debit card?

    How can I verify my debit card?   To verify your debit card with KlasFX, log in to your account, navigate to account settings, provide…

    How can I verify my debit card?   To verify your debit card with KlasFX, log in to your account, navigate to account settings, provide…

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